So Patty and I went to spend our survey coupon for a free appetizer at Carrabba's Friday night. As reported earlier on this blog ;) we really enjoyed our first visit there. We asked for Simona our server last time and was told she was now a manager! So during our dinner, Simona makes her rounds checking on tables and we strike up a conversation.
Turns out, the email I sent (see post below) to Carrabba's corporate HQ was successful. Apparently, the Big Cheese over at Outback was, of all things, on vacation in Italy. Can't help but smile at the irony there. So THE boss gets the email and presto, Simona has a bump. It is nice to know that customer comments get attention in the corporate world, at least at the Outback Family.
Oh, and bye-the-way: the food was delizioso, come sempre
chow.
Steve
Showing posts with label Carrabba's. Show all posts
Showing posts with label Carrabba's. Show all posts
Tuesday, October 19, 2010
Tuesday, September 21, 2010
Carrabba's. Oh, Mama Mia!
Last Friday Patty and I went to Carrabba’s with some close friends for a meal and a time of fellowship. They are also a pastor and pastors’ wife, so Carrabba’s ain’t one of those places you go to lightly. This is a rare venture for us, and especially this destination, as Patty does not like Italian food, and even with a few trips to the Olive Garden, refused until now to try Carrabba’s. This turned out to be a wonderful decision. Personally, I love Italian and cannot get enough of it.
Our evening started off with a bang because of our waitress, Simona. I noticed when she greeted us at the table that she had a beautiful Italian accent. I thought for certain it was an act, and even commented as such to our friends. Nope. We found out she was from Italy; and if every Italian is as friendly, pleasant, and lovely as Simona, it must be a blessed country. She made the experience not only enjoyable, but I truly believe hearing the meals described in that amazing dialect made them taste better as well. Can you imagine hearing Pollo Rosa Maria being spoken with those rolling R’s. It was as if we were in Roma!
Speaking of food, mama mia! It took no convincing me that their food would be extraordinary, but they even made a believer of Patty, the Italian food hater. I spoke with the manager on duty, Reggie, and told him that I am the first to complain when things are bad, and want to be the first to complement when things are excellent. Following through with that, let me say that this was the most enjoyable restaurant experience I have ever had. The atmosphere, the service, the food, was every bit what one should expect. Bravo to you, Reggie and Simona, your restaurant was Just Il cibo migliore rammendare creato
Let me encourage you to try them out, and if you're local to Columbia, here's their address:
Carrabba’s
200 Graces Way
Columbia, SC 29223
Ask for server Simona
Our evening started off with a bang because of our waitress, Simona. I noticed when she greeted us at the table that she had a beautiful Italian accent. I thought for certain it was an act, and even commented as such to our friends. Nope. We found out she was from Italy; and if every Italian is as friendly, pleasant, and lovely as Simona, it must be a blessed country. She made the experience not only enjoyable, but I truly believe hearing the meals described in that amazing dialect made them taste better as well. Can you imagine hearing Pollo Rosa Maria being spoken with those rolling R’s. It was as if we were in Roma!
Speaking of food, mama mia! It took no convincing me that their food would be extraordinary, but they even made a believer of Patty, the Italian food hater. I spoke with the manager on duty, Reggie, and told him that I am the first to complain when things are bad, and want to be the first to complement when things are excellent. Following through with that, let me say that this was the most enjoyable restaurant experience I have ever had. The atmosphere, the service, the food, was every bit what one should expect. Bravo to you, Reggie and Simona, your restaurant was Just Il cibo migliore rammendare creato
Let me encourage you to try them out, and if you're local to Columbia, here's their address:
Carrabba’s
200 Graces Way
Columbia, SC 29223
Ask for server Simona
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